Survey

Guazi Auction Customer Survey

Your feedback helps us improve the auction experience for global buyers.

Customer Profile

Q1Which of these best describes you?

Q2When you buy on Copart, what do you usually focus on?

Q3Do you already have your own customs broker, or do you usually need help with customs?

Q4Which car series/models are you mainly looking at recently?

Q5About how many cars are you planning to buy soon?

Q6Who are these cars mainly for?

Decision Preferences

Q7Which channels do you usually use to buy cars?

Q8When you buy a car, what matters most to you?

Q9If the car looks good and the price is attractive, what level of 'not getting the car in the end' would you still accept?

Why Guazi

Q10How did you first hear about Guazi?

Q11When you first came to Guazi, what mainly brought you here?

Auction Questions

Q13How do you view Guazi's auction model? What is good about it and what is difficult to accept?

Q14If you have not been very active recently, what is the main reason? Did you know Guazi has many newly listed or newly discounted cars every day?Optional

Q15If you have not been bidding much recently, what is the main reason? Did you know you can subscribe to your demand/preferences?Optional

Q16If auction must remain low-price but uncertain, what one thing would you most want it to improve?

Q17If you introduced Guazi to a friend, how would you describe it?

Q18If you could give Guazi just one suggestion, what would it be?

Interviewer Notes

Optional

Your data is protected and used only to improve Guazi services